Cookies

What are cookies

“Cookies” are small software tags that can be stored on your computer through the internet browser (browser), retaining only information related to your preferences, not including, as such, your personal data.

What kind of information do we collect?

When you contact us by filling out a contact form, or scheduling a visit, or making or attempting to make a purchase through the site, we collect certain information about you, including your name, address, email address and telephone number.
In addition, when you visit the site, we automatically collect certain information about your device, including information about your internet browser, operating system and time zone. When browsing this site, we collect information about the individual web pages or products you view, such as websites or search terms that referred you to the site, and information about how you interact with it.

How do we get this information?

  • It is entered by you on our website or otherwise provided by you.

  • We use “log files” to track actions on the site and collect data including your IP address, browser type, internet provider, referring/exit pages and time stamps.

  • We use “pixels”, that is, electronic files used to record information about how you browse the site.

  • We use “cookies”, which are small pieces of data stored in the website visitor's browser. Typically, cookies are used to keep users logged in, record their preferences and selections and suggest relevant content. The table below explains which cookies we use and why.

Name in cookie

Type

Goal

Duration

AI_buffer

Essential

Used in context with "AI_sentBuffer" to limit the number of data server (Azure) updates. This synergy also allows the website to detect any data server updates

Session

AI_sentBuffer

Essential

Used in context with "AI_buffer" to limit the number of data server (Azure) updates. This synergy also allows the website to detect any data server updates

Session

ai_session

Essential

Preserve user states in page requests

1 day

AITR_OnError

Essential

This cookie is used to detect errors on the website. This information is sent by the website's support staff to optimize the visitor's experience on the website itself.

Session

ASP.NET_SessionId

Essential

Preserve visitor session state across page requests

Session

CookieConsent

Essential

Stores the user's cookie consent state for the current domain

1 year

cartkey

Essential

This cookie is used to store the products that the user has added to the cart.

30 days

productsfavorites

Essential

This cookie is used to store the products that the user has added to the wish list.

1 year

subscriberid

Essential

Essential data (login and session information) for system operation

1 year

siteMeasurementLength

Essential

This cookie caches the measurement units to provide them more quickly in the product catalog

1 day

siteMeasurementMass

Essential

This cookie caches the measurement units to provide them more quickly in the product catalog

1 day

Ai_user

Essential

Used to gather information about app performance and crashes, and monitor page views in the app. This information allows us to better understand usability, as well as find and resolve performance issues and other issues that users experience in production.

1 year

    How can I change my cookie settings?

    You can change your cookie preferences by clicking on the “C” icon at the bottom of the website or on the cookie settings link at the bottom of the page. You can then adjust the sliders to “on” or “off”, and then click the “X” icon. Your settings will take effect when the site is updated.

    How do we use this information?

    We use this information to communicate with site users, and to respond to any booking requests and/or orders placed through the site. In this way, the information and advertisements that appear in each user's session will be in accordance with the preferences shared with us about our products or services.
    We use the device information we collect to improve and optimize the user experience on our website (for example, generating analytics on how our customers browse and interact with the website and to measure the success of our marketing and advertising campaigns).

    Sharing your information

    Our website is hosted on the Go-Online platform. You can read more about how we use your personal information on our Privacy Policy page, which you can find on our website.
    Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to subpoenas, search warrants or other lawful requests for information we receive, or to protect our rights.

    Data protection rights

    If you are a European resident, you have the right to access the personal information we collect about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the information at the bottom of this page.
    Additionally, if you are a European resident, please note that we are processing your information in order to fulfill contracts we may have with you (for example, if you place an order through the website), or to pursue our legitimate business interests listed above.

    Changes to this Privacy Policy

    We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

    contact us

    For more information about our privacy practices, if you have questions or if you want to make a complaint, please contact us by email at design.especialistas@paginasamarelas.pt or by mail using the details provided below: Av. D. João II, nº41 - 5th Floor
    1998-023 Lisbon